HOSTING SERVICE FOR BUSINESSES
No matter how large your application, NetTrac can deliver the network infrastructure that will consistently provide you uninterrupted service and maximum scalability. Content Delivery, Distributed Content, Data Replication, and system management solutions and superior event management will ensure your needs are met with best of breed technology.
Deploy only the services you need. When you choose NetTrac you don’t need deep pockets. We can cater a solution that fits your budget.
SERVICE LEVELS YOU EXPECT
NetTrac provides a 100% uptime guarantee and 24/7 support for your hosting needs. Premium hosting partners can use our 15 minute response time guarantee to get fast solutions to problems with their applications. NetTrac's sophisticated ticketing system makes problem tracking and review a snap. Opening a ticket takes less than a minute.
NetTrac has redundant infrastructure around the globe that is a hybrid mix of our own hardware clusters located in strategic locations augmented with our selective use of large cloud service providers. Together these systems mean fast response from our servers to your customers. NetTrac support staff are highly trained and all are system administrators or programmer analysts that can provide you key answers quickly. There is no such thing as “first level support” at NetTrac because you start at the top. Meaning that you get the fastest possible route to problem resolution. NetTrac has support staff in Canada and in S.E. Asia for “around the clock” service.